Privacy Policy

Last Updated: April 22, 2026 | Effective Date: February 5, 2026

Your Privacy Matters to Us

TECHBASS ENTERPRISES ("we", "our", "us") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Digi Catalogue platform, website, and related services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access or use our services.

TECHBASS ENTERPRISES (GSTIN: 23FZVPP6156F1ZS) is the data controller responsible for your personal information under the Indian Information Technology Act, 2000 and its amendments.

1. Information We Collect

1.1 Personal Information You Provide: When you register for our services, we may collect:

Business name, contact person name, and designation
Email address and phone number
Business address and GSTIN (if applicable)
Payment information (processed through secure payment gateways)

1.2 Business Information You Provide:

Product catalogues, images, descriptions, and pricing
Business branding elements (logos, colors, etc.)
Customer order information processed through our platform

1.3 Automatically Collected Information:

IP address, browser type, device information
Pages visited, time spent, and interaction data
Referral source and navigation patterns

1.4 No Sensitive Personal Data: We do not collect sensitive personal information such as passwords, financial account details (beyond what is necessary for payment processing), health information, or biometric data.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: Create, manage, and deliver your digital catalogues to your customers
To Communicate: Send service updates, invoices, technical notices, and respond to your inquiries
To Improve Our Platform: Analyze usage patterns to enhance user experience and features
To Enable WhatsApp Integration: Allow customers to contact you directly via WhatsApp using the phone number you provide
To Process Payments: Handle subscription payments and generate GST-compliant invoices
To Ensure Security: Detect and prevent fraudulent or unauthorized activities
To Comply with Legal Obligations: Respond to lawful requests from Indian authorities under the IT Act

Important: We use your data only to provide and improve our services. We do not sell or rent your personal information to any third party for marketing purposes.

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share data with trusted third-party vendors who assist us in operating our platform (cloud hosting, payment processing, email services). These vendors are contractually obligated to protect your data.
Legal Requirements: We may disclose information if required by law, court order, or government regulation under the Indian IT Act, 2000.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
With Your Consent: We may share information for other purposes with your explicit consent.

Third-Party Services: Our platform uses WhatsApp Business API, payment gateways (Razorpay/Stripe), and cloud hosting (Vercel/AWS). Each service has its own privacy policy, which we encourage you to review.

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data is encrypted in transit using TLS/SSL protocols and at rest using AES-256 encryption
Access Controls: Only authorized personnel have access to user data, and only for legitimate business purposes
Regular Audits: We conduct regular security assessments and vulnerability scans
Secure Authentication: We enforce strong password policies and offer two-factor authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal compliance (e.g., tax records, which we retain for 7 years as required by Indian tax laws). You can request data deletion at any time by contacting us.

6. Your Rights (Under Indian IT Act & GDPR where applicable)

You have the following rights regarding your personal information:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Update or correct inaccurate or incomplete information
Right to Deletion: Request deletion of your personal data (subject to legal retention requirements)
Right to Withdraw Consent: Withdraw your consent for data processing at any time
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to certain types of data processing

To exercise any of these rights, please contact us at techbassroheria@gmail.com. We will respond within 30 days.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. We use:

Essential Cookies: Required for platform functionality (login, shopping cart, etc.)
Analytics Cookies: Help us understand how users interact with our platform (Google Analytics)
Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and stored on servers located outside your state or country. We use cloud service providers (Vercel, AWS) that may store data in multiple regions. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Grievance Officer (Under IT Rules, 2011)

In accordance with the Information Technology Act, 2000 and its rules, the following person is designated as the Grievance Officer for complaints regarding data privacy:

Pawan

Proprietor, TECHBASS ENTERPRISES

Ward No. 15, Raj Market, Hanuman Chowk, Basoda

Ganjbasoda, Vidisha District, Madhya Pradesh - 464221

Email: techbassroheria@gmail.com

Phone: +91 96853 26236

Response time: 15 days (as per IT Rules)

By using Digi Catalogue, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree to this policy, please discontinue use of our services immediately.

Contact Information

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

techbassroheria@gmail.com

+91 96853 26236

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TECHBASS ENTERPRISES, Ward No. 15, Raj Market, Hanuman Chowk, Basoda, Ganjbasoda, Vidisha District, Madhya Pradesh - 464221, India